Why “Bad Training” Leads to Underperformance

Why “Bad Training” Leads to Underperformance

We throw the word “training” around like it’s a magic fix. Sales teams underperform? “They need more training.” Managers struggle with feedback? “Send them to a training.” New technology rollout flops? “Let’s run a training session.” It’s the corporate equivalent of...
How to Set Expectations for Clients

How to Set Expectations for Clients

You owe it to your customers as a business owner or service provider to set their expectations. Doing so will help everyone start out on the same page and also helps develop trust. This article talks about how essential setting expectations are and what you need to...