rise courses
An example Rise course I created is below.

Dental Front Desk Made Easy
This course was adapted from a training program I created for a dental management company. The content fit easily into a Rise course. The chapter you see above is just one of many.

A Rubric
On this page was included a rubric to help front desk staff understand how they will be evaluated by their mentors during the second phase of their training where they were doing actual hands-on work with patients.

Remembering People's Names
In this example I created a module to help front desk staff remember patient’s names.

Learning Procedure Codes
This module teaches staff how to understand and use procedure codes.

Being Assertive
A unique component of this training program was the emphasis on interpersonal skills for dental front desk staff. Here, you can see a module that helps front desk staff be more assertive.